.anna-root{font:15px/1.45 system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;color:#1a1a1a}
.anna-root *{box-sizing:border-box}
.anna-bubble{position:fixed;right:20px;bottom:20px;z-index:2147483000;border-radius:24px;padding:12px 18px;background:#b5121b;color:#fff;border:0;cursor:pointer;font:inherit;font-weight:600;box-shadow:0 2px 8px rgba(0,0,0,.25)}
.anna-bubble:focus-visible,.anna-root button:focus-visible,.anna-root a:focus-visible,.anna-root input:focus-visible{outline:3px solid #1d4ed8;outline-offset:2px}
.anna-box{position:fixed;right:20px;bottom:80px;z-index:2147483000;width:360px;max-width:calc(100vw - 24px);height:560px;max-height:calc(100vh - 110px);display:flex;flex-direction:column;background:#fff;border:1px solid #bbb;border-radius:12px;box-shadow:0 6px 24px rgba(0,0,0,.2);overflow:hidden}
.anna-box[hidden]{display:none}
.anna-head{display:flex;justify-content:space-between;align-items:center;padding:10px 12px;background:#b5121b;color:#fff}
.anna-x{background:transparent;border:0;color:#fff;font-size:24px;line-height:1;cursor:pointer;min-width:44px;min-height:44px}
.anna-log{overflow-y:auto;padding:12px;flex:1;display:flex;flex-direction:column;gap:8px}
.anna-msg{background:#f2f2f2;padding:8px 10px;border-radius:8px;max-width:92%;overflow-wrap:anywhere}
.anna-msg a{color:#8a0d14;text-decoration:underline}
.anna-you{align-self:flex-end;background:#fde8e9}
.anna-btns{display:flex;flex-wrap:wrap;gap:6px;padding:6px 12px}
.anna-btns button{border:1px solid #b5121b;background:#fff;color:#8a0d14;border-radius:16px;padding:8px 12px;min-height:40px;font:inherit;cursor:pointer}
.anna-btns button:hover{background:#fde8e9}
.anna-form{display:flex;border-top:1px solid #ddd}
.anna-form input{flex:1;padding:12px;border:0;font:inherit;font-size:16px;min-width:0}
.anna-form button{border:0;background:#b5121b;color:#fff;padding:0 16px;font:inherit;cursor:pointer}
.anna-note{font-size:12px;color:#555;padding:6px 12px 10px}
.anna-wa{margin-top:4px}.anna-wa a{color:#0b6b3a}
.anna-sr{position:absolute!important;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
@media (max-width:480px){.anna-box{right:0;left:0;bottom:0;width:100vw;max-width:100vw;height:100%;max-height:100%;border-radius:0}.anna-open .anna-bubble{display:none}.anna-bubble{right:12px;bottom:12px}}
@media (prefers-reduced-motion:no-preference){.anna-msg{animation:annaIn .15s ease-out}@keyframes annaIn{from{opacity:0;transform:translateY(4px)}}}